We Heard You!
At Queen’s we want our students’ dining experiences to be fun, enjoyable, and nourishing. We collect student feedback through a variety of platforms including our Napkin Talk digital channel, in-person Happy or Not terminals in the dining halls, and through our website.
Many of the changes that happen in Hospitality Services are a direct result of valuable student feedback. While we review every comment received, please recognize that change does take time to implement, and suggestions will be considered on a priority basis. Click on the headers below to see what changes we have made to address some of the feedback received!
Looking for more vegan/vegetarian items
October updates in the Dining Halls
- Vegan burgers now served at all times off the grill in the dining halls.
- Tofu offered at all times at the stir fry stations.
- Plant-based proteins offered at the salad bar.
- Plant-based chicken fingers offered when chicken fingers are on the menu.
- Vegetarian pasta is available at the Pasta Station at least 3 times per week.
Halal options at breakfast
November changes in The Lazy Scholar, Location 21, Jean Royce Barista:
- Halal turkey sausage & bacon was introduced for breakfast at The Lazy Scholar, Location 21, and JR Barista.
Long wait times
How we are addressing this:
- EXPRESS to-go meals from all dining halls for a meal swipe.
- Transact mobile app allows students to order food and beverages ahead of time.
- Transact app allows students to book their dining hall time and skip the line.
- Partnered with 2 new food trucks on campus that accept meal plans, increasing the number of locaitons on campus.
- Dining halls are open until 9:00 pm on weekends
TAM inclusions & Beverage Options
Trade A Meals (TAMs) are a convenience option built into your meal plan that offers you an option to “trade-in” one of your dining hall meals for a designated combo meal in participating retail locations on campus. As part of the tax exemption guidelines for meal plans, TAM menu offerings may have limitations.
TAM beverage inclusions:
- Fountain beverages at The Lazy Scholar and Location 21.
- Small white or chocolate cartons of milk at select locations.
- Canned beverages at Wally’s and the Jean Royce Barista.
Note: All combos and meal swipes at Wally’s include your choice of a canned beverage, coffee, tea, or small milk.
Flex $ are taxable funds provided in addition to your meal plan. These funds can be used to purchase retail single serve snacks such as chips/candy, baked goods, specialty coffees or can be used to add onto a Trade A Meal.