COVID-19 Information


Our safe return to campus FAQ’s

For the latest updates and all COVID-19 information from the university, please visit the university’s COVID information website.


Meal Plans and food safety 

Hospitality Services is working hard to ensure that we continue to nourish success through best-in-class dining experiences where our guests can thrive. We want to assure you that we are working with Kingston Public Health on increasing safety measures and will continue to follow and monitor all food safety standards and updates as outlined by local authorities.

These detailed safety policies will be important to keep both our students, faculty and staff safe. We are committed to providing our students with safe and nutritious meals. Visit our Hospitality Services website to learn more about our meal plans, available dining halls, retail outlets, and resources for allergies and special diets.

Follow @Queensfood on Facebook and Instagram for updates to regular updates.

Grab and go options at Location 21

Our services will continue to provide a variety of healthy food options while keeping with recommendations from Kingston Public Health. Visit our incoming student resources page to learn more about what we are doing in response to COVID-19 to keep your student safe on campus.   Students with special diets and food allergies should complete the Hospitality Services allergy intake form online here before arriving on campus. To learn more about dining options on campus, please visit our dietary needs resource page.

Safety Measures

What we are doing at Hospitality Services to keep you safe in our locations:

Increased cleaning



Take out options
Meal Pickup for COVID Isolation


Hand Sanitizer Stations

Increased hand washing frequency
Seat Reservation
Masks required



Staff wearing gloves
Physical distancing measures


Meal Delivery for COVID-19 Isolation
Meal Service for other
illness or injury

Mobile ordering

What food locations will be open?

We will have many food locations open on campus to serve the Queen’s community, including all three dining halls and select retail locations conveniently located across campus. Meal plans includes many choices, including 19 all-you-care-to-eat dining hall meals per week, along with trade a Meals (TAM) and Flex dollars to use at our various food retail locations.

COVID-19 precautions

  • – Increased cleaning of tables and high touch surfaces
  • – Sanitization stations
  • – Employees wearing gloves and masks 
    • – Mobile ordering for retail locations. Download the app for IOS and Android
      – Seat Reservation system implemented in dining halls using the mobile app.
    • – Express Meals to-go at all meals at all 3 dining halls. Dining hall EXPRESS MEALS-to-go ARE A MEAL SWIPE, not a TAM

Dietitian & Allergy Appointment Buy Flex $
& Off-Campus Meal Plans
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